Attention: IRC Service Providers,

If you have not completed the necessary steps for the Provider Directory – Quality Incentive Program, you may soon be contacted in order to complete these actions.

The Department of Development Services (DDS) will post to its website this week a list of service providers who fall into the groups outlined below. Service providers can access this list for assurance their information has been submitted into the Provider Directory or their support request has been received and logged.  Should you find yourself on this list, you will not need to call or email support again.  The Department and its contractor, Protiviti, will be working through the list to respond in the order received.

For more information, please visit: DDS Provider Directory page

Groups of Providers:

• Completed All Steps: Service providers that COMPLETED all steps in the Directory by November 29 require no further action. Congratulations, this group has successfully met the requirements of the Quality Incentive Program and will receive both the one-time lump-sum incentive payment and quality incentive rate component. 
   
• Missing/Incorrect Data in the Directory: Service providers that COMPLETED the data collection survey (Step 1) by October 4^th and RECEIVED an invitation to the Provider Directory must submit their record(s) to be eligible for both 100% rate reimbursement and a one-time lump-sum payment.  This group is being prioritized for outreach and will be eligible for the quality incentive effective January 1, although some may require retroactive adjustments.  If the delay in submitting data is due to the Department’s loading of data and response, they will be eligible for the lump-sum one-time payment and the January 1 quality incentive. 
   
• Submitted Survey and not in Directory: Service providers that COMPLETED the data collection survey (Step 1) by October 4^th but DID NOT RECEIVE an invitation to the Provider Directory, are eligible for 100% rate reimbursement and one-time lump-sum payment. The Department has a list of all providers in this group and is sending confirmation emails to those contacts once their data is loaded. 
  • Effective January 1, 2025, their reimbursement rate will be the full rate.  When they receive their invitation to the Provider Directory, they are expected to register and submit their record(s) timely.   

• Did Not Complete Any Steps: Service providers that DID NOT COMPLETE the data collection survey (Step 1) by October 4^th are ineligible for the one-time lump-sum payment and their reimbursement rate will not be updated to 100 percent of the rate model effective January 1, 2025.  They will be eligible for the quality incentive payment to reach 100 percent of the rate starting at a future date, assuming their eventual completion of both steps.

Posted by:

Community Engagement

Inland Regional Center's Community Engagement Unit can be reached at [email protected]