Clients and Families
Welcome IRC Clients and Families! This page was designed to help you learn about how Regional Centers operate, how IRC provides services, and the roles Service Coordinators play in your service plan. You will also find definitions for frequently used terms, information about IRC documents/forms, and what to do if you disagree with a decision made by the Regional Center. If you have any questions about the information presented here, please contact IRC’s Community Engagement team.
Frequently Used Terms
- Lanterman Act and Regional Center
- Clients and Service Coordinators
- Individual Program Plan
- Services and Providers
Inland Regional Center, along with 20 other Regional Centers in the state of California, was established by the Lanterman Act, a law passed in 1969. The Lanterman Act ensures that people with developmental disabilities receive supports and services to live the most independent and productive lives possible. The Lanterman Act defines which diagnoses make someone eligible for Regional Center services, what types of supports/programs will be provided, how program plans are developed, and much more. Also, frequently used terms like Client, Consumer, CSC, and IPP, come directly from the Lanterman Act.
- DDS/Lanterman and Related Laws
- Lanterman Developmental Disabilities Services Act (PDF)
- Lanterman as a Foundation (Presentation)
- Consumer's Guide (English | Spanish)
The Lanterman Developmental Disabilities Services Act is codified in the California Welfare and Institutions Code. This compilation, prepared by the Legislative Counsel, includes the 2021 revisions to the Lanterman Developmental Disabilities Services Act and related laws (Divisions 4.1, 4.5, and 4.7 of the Welfare and Institutions Code and Title 14 of the Government Code). Please visit the California Legislative Information Website for the official and most current versions of the Lanterman Act and other California laws. This edition shows all sections as they are in effect on and after January 1, 2021. The Lanterman Act is printed every two years; DDS is currently out of printed copies of the 2017 Lanterman Act. A PDF of the Lanterman Act may be downloaded and printed for your personal use. If you have questions, please email [email protected]. – DDS Website, Lanterman and Related Laws.
The Department of Developmental Services (DDS) has created a program to allow Regional Center Clients more control in developing their service plans and selecting service providers. The Self Determination Program (SDP) gives participants a budget to purchase services and supports from the providers of their choice. SDP participants have a larger role in their service planning and implementation while receiving assistance from a financial services management provider and an independent facilitator. For detailed information and program updates, visit the DDS Self-Determination home page.
Who is eligible for the Self-Determination Program?
Any eligible regional center client may participate in the Self-Determination program on a voluntary basis. The client must meet the following eligibility requirements:
- Has a developmental disability as defined in Welfare and Institutions Code 4512.
- Agrees to specific terms and conditions, which include but are not limited to participation in an orientation for the Self-Determination Program, working with a Financial Management Services entity, managing the Self-Determination Program services within an individual budget; and only purchasing services that are eligible for federal financial participation and not available from a generic agency.
- Does not live in a licensed long-term health care facility (i.e., a Skilled Nursing Facility or Intermediate Care Facility or State Developmental Center).
- If an individual living in one of these facilities expresses interest in the Self-Determination Program, through the person-centered planning process, he or she can request that the regional center begin making arrangements for their transition to the Self-Determination Program, provided that he or she is reasonably expected to transition to the community within 90 days.
Office of the Self Determination Program (SDP) Ombudsperson:
Phone: (877) 658-9731
Email: [email protected]
SDP Network - Independent Facilitators
- Inland Regional Center Learning Center (Self-Determination Orientation) - English | Español
- SCDD Self-Determination Program Orientation Page - English | Español
- Self-Determination Advisory Committee Recruitment Flyer
- SCDD Statewide Self-Determination Orientation Flyer (PDF) - English | Español
- Self-Determination Program Flyer (PDF) - English/Español
- Self-Determination Roadmap (PDF) - English | Español
- Financial Management Service (FMS) Contact List - Department of Developmental Services
Tailored Day Services
Tailored Day Services (TDS) is an option for individuals who are eligible for IRC services but are interested in non-traditional day services and development of employment skills. TDS allows for flexibility in the duration and intensity of services, fewer days or hours, and flexibility in location of services to meet individual needs.
The purpose of TDS is to support individuals in the following areas: employment preparation, college/post-secondary education, volunteer opportunities and paid internships.
This resource is available as a video in American Sign Language:
Tailored Day Services (TDS) Facts and FAQs - ASL
At Inland Regional Center, we have a Diversity Outreach Coordinator who designs and implements projects for underserved populations. Those populations, as identified in our Purchase of Service (POS) Data, are the Spanish speaking/Hispanic community and Clients with Autism. Our Diversity Outreach Coordinator plays a significant role in our disparity data process: facilitating community input meetings, assisting in the design and distribution of marketing materials to underserved populations, and presenting data findings in both English and Spanish. Additionally, she fosters relationships with IRC Service Coordinators to help identify trends in service spending from the case management perspective. She works diligently alongside our Community Engagement Manager to create a greater awareness of services disparities and to increase cultural competency.
To connect with our Diversity Outreach Coordinator or learn more about our disparity programs contact our Community Engagement team at [email protected].
Employment First Policy
Inland Regional Center (IRC) philosophies include promoting independence, empowering our Clients, and ensuring they are included in the everyday routines of community life. Consistent with state law and agency core values, IRC has developed an Employment First Policy. IRC’s Employment First Policy states that integrated employment will be the first option for every working age adult and fully supports the principles outlined in Assembly Bill 1041.
Register to Vote!
Inland Regional Center encourages all members of the IRC Community, including our Clients, to participate in the democratic process and exercise their right to vote. Visit the Secretary of State’s website to register today! registertovote.ca.gov
Private Insurance Co-Payments
Clients/families who are receiving copayment, coinsurance, and/or deductible assistance for therapies authorized and provided by their private insurance must submit necessary documents in a timely manner for the assistance to be continued.
Necessary documents include:
- Income information to determine eligibility for assistance. This is due at the time of the initial request for assistance, and yearly thereafter. To be eligible for copayment, coinsurance, and/or deductible assistance, families must be at/below 400% of the Federal Poverty Level, or be granted an exemption based upon a demonstrated extraordinary event, catastrophic loss, or significant medical costs associated with the care of the consumer.
- A fully completed and signed “Copayment/coinsurance/deductible Assistance Request” form (ICRC 946). This is needed at the time of the initial request for assistance, any time a request is made for assistance with an additional therapy, and yearly after the IPP is completed.
- A new Summary of Benefits each plan year, or any time there is a change in insurance. Most, but not all, plan years start in January. Please refer to your specific Summary of Benefits to know when it should be submitted.
- A new insurance treatment authorization for each service when the previous one expires, unless pre-authorization is not required by the insurance.
- A copy of the consumer’s medical insurance card(s), including Medi-Cal, if applicable, at the time of the initial request, and any time there is a change in insurance, including obtaining a secondary insurance.
- An Explanation of Benefits (EOB) is required for each date of service for IRC to pay the vendor. If the vendor that your child is receiving services from does not provide the Explanation of Benefits to Inland Regional Center, it is the family’s responsibility to do so so that the vendor may be paid in a timely manner. The EOBs should be sent to the Service Coordinator on a monthly basis, once all the EOBs from the prior month are available.
If you have any questions about what is needed for your child’s case, please contact the assigned Service Coordinator.
Inland Regional Center is committed to preserving the privacy and confidentiality of the Clients we serve, in accordance with state and federal law. In some cases, IRC may not be able to provide information requested where confidentiality may be at risk. Please read more about Records Requests on our Accountability page.