Service Providers
Note: IRC's eBilling portal is scheduled to be down all day Tuesday July 3rd, 2018 due to Fiscal Year-End Rollover/Rollback.
Inland Regional Center (IRC) contracts with community-based Service Providers to help IRC Clients live the most independent and empowered lives possible, as established by the Lanterman Act. IRC Service Providers or “Vendors” provide services to Clients, as outlined in the Client’s service plan. You can view a list of IRC Service Providers in your area using the Service Provider Search Tool. This page is designed to provide information and support to current Service Providers, as well as those interested in becoming an IRC vendor.
If you are interested in becoming an IRC Service Provider, please click here.
IRC Service Providers can now view Rate Study Implementation rates effective 1/1/2023 using the:
IRC works alongside qualified individuals and organizations to develop innovative services for our Clients.
Current Service Providers
The following are resources and information frequently accessed by IRC Service Providers. If you would like additional information please contact your Quality Assurance liaison or IRC’s Community Engagement team.
Need assistance processing a service authorization? This tool allows Service Providers to contact the appropriate IRC Program Manager when additional information is needed. Program Manager Search Tool

In serving Inland Regional Center Clients, all Service Providers adhere to IRC’s Policies and Procedures, including our Whistleblower Policy, our Zero Tolerance Policy, and our commitment to Client confidentiality.
Provider Updates
In this section, IRC will post important updates and information for Service Providers.
Transportation Services Monthly Reimbursement Rate | Enclosure
2023 Minimum Wage Provider Letter - Worksheets: General (Hourly Rate) | Preferred Provider Services - Annual
Minimum Wage Increase - Effective January 1, 2023
Alternative Non-Residential Services
Shared Vendors and Case Management Responsibility
ARM Rates Effective 4/1/2022 and 7/1/2022 - Adults | Children
DDS COVID-19 Policy Updates - September 2022
Service Coordinator Memo on Parental Home Visitation - September 2022
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - July 29, 2022
Early Start Eligibility Changes - July 2022
Provisional Eligibility for Regional Center Services - July 2022
Electronic Visit Verification - Service Codes Subject to EVV Requirements
2022 Employment Grants Announcement - English | Español | Vietnamese
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - June 20, 2022
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - May 25, 2022
Letter to Vendors Regarding April 2022 Invoices (PDF)
CCF Rate Schedule April 2022 - Adult | Children
Reimbursement Rates for Intermediate Care Facilities
In-Home Respite Agency Worker Mileage Reimbursement Rate 2022
Residential Facilities Additional Staffing Protocol
CCF Rate Schedule Effective Jan 2022
Rate Study Implementation Notice - March 2022
2022 Minimum Wage Increase Letter
State Public Health Officer Order Regarding Worker Vaccination Mandate
Events: Early Start 2022 Webinar Series Cultural Humility
Universal Indoor Mask Mandate and Booster Update Memo
Omicron Variant of COVID-19 Memo
CCF Rate Schedule - Effective January 1, 2022
Events: DDS Upcoming Rate Adjustment/Rate Study Implementation Meetings - Nov 9, 2021 | Nov 10, 2021 | Nov 15, 2021
DDS Directive on Repeal of Rate Increases for Specified Purposes - October 19, 2021
DDS Directive on State Public Health Officer Order Regarding Worker Vaccination Mandate
Event: Alternative Services & Beyond: HCBS Settings Rule – Webinar
Article: COVID-19 Booster Shot Recommendations
Article: HCBS Regulation Provider Funding for Compliance Activities
Provider Relief Fund (PRF) Phase 4 Factsheet
IRC Visitation Policy - September 2021
IRC Service Coordinator Memo on Residential Visitation - September 2021
Article: Changes to Competitive Integrated Employment Incentive Payments - July 2021
Article: New, Exciting Changes to IRCs Paid Internship Program - July 2021
Guidance Regarding Alternative Service Deliver (ASD) for Early Start Vendors - August 13, 2021
Guidance Regarding Alternative Service Delivery (ASD) for Day Service and Transportation Vendors - August 13, 2021
Provider Information Notice (PIN) Summary – Supersedes PIN 21-28-ASC
DDS Provisional Eligibility for Regional Center Services - August 5, 2021 | Enclosure
Purchase of Service Monthly Client List (Microsoft Excel)
DDS Directive on Extension of Waivers, Modifications, and Directives due to COVID-19 - July 29, 2021
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - June 29, 2021
Day Service and Transportation Reopening Checklist | Checklist Guidance
Work Activity Program Services Maximum Billing Days Notice - Fiscal Year 2021-2022
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - May 28, 2021
Vaccination Information Training for Direct Support Professionals - Webinar
Developing Outcomes through Person-Centered Planning - Webinar
COVID-19 Vaccination Letter for Vendor Staff
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - May 5, 2021
DDS Directive on In-Person Monitoring Visits - April, 21, 2021
COVID-19 DDS Directives Listing with Expiration Dates - April 6, 2021
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - April 2, 2021
DDS Directive on Provider Attestation for Absence Payments for Non-Residential Services During the COVID-19 State of Emergency | Enclosure
DDS Directive on Guidance Regarding Reimbursement for Group Supported Employment for Alternative Non-Residential Services | Enclosure
DDS Directive on Guidance Regarding Rates for New Vendors for Alternative Non-Residential Services | Enclosure
DDS Directive on Guidance Regarding Reimbursement for Transportation Services for Alternative Non-Residential Services | Enclosure A | Enclosure B (Excel)
Updated Statewide Waiver Related To Coronavirus Disease 2019 (COVID-19)
DDS Webinar - Person-Centered Practices & Cultural Conderations (Event)
Riverside County Seeks Potential Vaccination Sites - Article
N95 Respirator Fit Testing Resources for Adult and Senior Care Residential Facilities - Article
2021 IHRA Mileage Reimbursement
Options for Accessing COVID-19 Testing - Article
Webinar - Your Questions and Our Answers About the COVID-19 Vaccine for Direct Support Professionals
HCBS Regulations - Provider Funding for Compliance Activities
COVID-19 Directives to Regional Centers with Expiration Information
Letter to IRC Service Providers Regarding COVID-19 Vaccine - English | Español
DDS Guidance Regarding Reporting Requirements for Alternative Non-Residential Services | Enclosure - Dec 2020 Reporting Survey
A Person Centered Approach to Risk Webinar - Calendar
2021 Minimum Wage Provider Letter - Rate Determination Worksheet | DDS Worksheet
Introducing the Vendor Rate Search Tool
Vendor Community Procedures for Stay-at-Home Order
Alternative Services and Supports for the IDD Community – Webinar
Guidance Regarding Monthly Rates and Applicable Services for Alternative Nonresidential Services | Enclosure A | Enclosure B
DDS Training on Person-Centered Practices
DDS Update on Monthly Rates for Alternative Nonresidential Services
COVID-19 Directives with Expiration Info - October 16, 2020
Frequently Asked Questions Regarding Alternative Non-Residential Services (DDS) | Announcement
DDS Directive on Waiver of Half-Day Billing Requirements for Day Services - October 2, 2020
Transportation Alternative Service Delivery Guidelines
DDS Directive on Policies and Procedures for Utilizing Alternative Non-residential Services During the COVID 19 State of Emergency - August 31, 2020 | Enclosure - Certification of Alternate Non-Residential Services
HCBS Final Rule Compliance Report - Memo
FAQs CARES Act Additional Funding | Additional Information
DDS Directive on Providing and Claiming for Nonresidential Services During the State of Emergency - (Samples: Enclosure A | Enclosure B | Enclosure C)
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - July 15, 2020
New Guidance COVID-19 Testing - California Department of Public Health
Provider Relief Fund: Medicaid and CHIP Provider Distribution Fact Sheet
DDS Directive on Extension of Waivers, Modifications, and Directives Due to COVID-19 - July 10, 2020
IRC Vendor Community Update - July 7, 2020
Fiscal Year 2020-2021 Work Activity Program Maximum Billing Days Notice
DDS Directive on Criminal Background Checks for SDP and FHA - June 22, 2020 | Enclosure
DDS Directive on Extension of Early Start Services - June 15, 2020
DDS Directive on CDSS Licensed Facilities Fingerprint Clearance and Exception Transfers
DDS Directive on Amended Requirements for Reporting Incidents Related to COVID-19 in SANDIS
DDS Directive on Extension of Waivers, Modifications and Directives - May, 18 2020
DHCS State Plan Amendment for COVID-related Costs - May, 13 2020
DDS Directive on Extension of Waivers, Modifications, and Directives - April 8, 2020
Additional Guidance on Payments for Non-Residential Services During the State of Emergency - Additional: Notes for Providers
IRC State of Emergency Billing Letter - April 30, 2020
DDS Directive Extension of Waivers - Update April 2020
Guidelines For Providers Requesting Stores To Waive Supply Limitations Due To COVID-19
Training Resources for Residential Service Providers Hiring DSPs
DDS Directive on Requirements Waived Due to COVID-19 - 4-15-2020
State of Emergency Statewide - Updated Memo
DDS Directive on Additional Participant Directed Services – 3-30-2020
Train the Trainer Session - Providing Information to Surge Capacity Homes - Calendar Event | Minutes
CDC - Strategies for Optimizing the Supply of Isolation Gowns
DDS Directive on Reporting Incidents Related to COVID-19 in SANDIS
Notice of Enforcement Discretion for Telehealth/Remote Communications
IRC State of Emergency Billing Letter
CDSS Licensed Facilities Fingerprint Clearance
Service Updates from our Executive Director
DDS Directive on Requirements Waived due to COVID-19 and Additional Guidance - 3-18-2020
Transportation Memo - COVID-19
DDS Directive on Day Services for Consumers at High Risk Due to COVID-19
Becoming a Service Provider
To become a Service Provider with Inland Regional Center applicants must complete a thorough application and screening process called Vendorization. The Vendorization process allows IRC to select Service Providers that comply with all licensing and Title 17 regulations, as well as meeting IRC standards and requirements. IRC can only vendor Service Providers within IRC’s catchment area. During the Vendorization process, prospective Service Providers will be required to submit a valid business license with an address in either Riverside or San Bernardino county.
To initiate the process of becoming an IRC Service Provider, (NEW except for Residential Facilities) an applicant will submit a letter of intent to IRC’s Resource Development and Transportation Unit (RDTU). The letter should give a brief overview of the type of service the applicant would like to provide, the type of Clients they would like to work with, and the geographic location of their potential program/service. If the applicant knows the IRC service code for the type of service they are interested in providing, they should also include that.
After the RDTU Program Manager has reviewed the letter of intent they will assign a RDTU Specialist to assist the applicant in the program design review process. The RDTU Specialist will provide the applicant a checklist for what is required in their Program Design. A Program Design is a detailed business plan and a comprehensive report of precisely how a Service Provider will deliver services to IRC Clients. Program Designs include information about the program’s mission and service philosophies, how the business will be run, staffing ratios, crisis intervention plans, organizational charts, licensing information, staff credentials, and much more. Program Design requirements vary based on the type of service being provided, in accordance with Title 17 and IRC best practices.
Once an applicant has completed the Resource Development they will be referred to IRC’s Vendorization to submit all necessary documentation. If approved, the Service Provider, will be provided a Vendor number and service code. Becoming an IRC Service Provider does not guarantee referrals. All services funded by IRC must be linked to an outcome in the Client’s Individual Program Plan. Service Providers should not initiate services before they are authorized by IRC.
Read More:
Residential Facility and Day Service Providers
Residential Facility
Those interested in opening a residential facility for IRC Clients must attend a New Residential Services Provider Orientation (NRSPO). These Orientations are held twice a year and are an integral part of the Vendorization process for Residential Service Providers. Read more in about these Orientations in the NRSPO Frequently Asked Questions.
Note: New Residential Services Provider Orientation must be completed before submitting a letter of intent.
NRSPO - Qualifications | Orientation Update
Day Service Providers
Those interested in starting a Day Service are encouraged to attend our Day Services Orientation (DSO). The orientation gives an overview of the different types of day services IRC vendors, as well as the process of becoming a day service provider. The orientation is held twice a year. For the next orientation, please check our Day Services Orientation Update.
DSO - Qualifications | Orientation Update
To begin the Vendorization process or for additional information contact IRC’s Resource Development and Transportation department.
Vendorization Overview | Frequently Asked Questions
For additional information, contact IRC's Resource Development and Transportation Unit at (909) 890-2523 or email [email protected].
Service Provider Forms
Inland Regional Center utilizes many forms to conduct business with its community partners and outside agencies. Several commonly used forms and documents may now be found in the listing below. For assistance locating a form that is not included in this listing, or for general questions regarding forms, please contact your IRC QA Liaison.
For a list of Community Care Licensing (CCL) forms, please visit their public website.
Current Service Needs
As needs arise in our communities, IRC will work alongside qualified individuals and organizations to develop innovative programs, services, and residential facilities for our Clients. When IRC identifies a service need, a Notice of Need or Request for Proposal will be posted on this page. These announcements include service descriptions, qualification requirements, submission information, and other pertinent details.