Service Providers
Note: IRC's eBilling portal is scheduled to be down all day Tuesday July 3rd, 2018 due to Fiscal Year-End Rollover/Rollback.
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Inland Regional Center (IRC) contracts with community-based Service Providers to help IRC Clients live the most independent and empowered lives possible, as established by the Lanterman Act. IRC Service Providers or “Vendors” provide services to Clients, as outlined in the Client’s service plan. You can view a complete list of IRC Service Providers or use the Service Provider Search Tool to view a list of Service Providers in your area. This page is designed to provide information and support to current Service Providers, as well as those interested in becoming an IRC vendor.
If you are interested in becoming an IRC Service Provider, please click here.
IRC Service Providers can now view Rate Study Implementation rates effective 1/1/2023 using the:
Current Service Providers
Need assistance processing a service authorization? This tool allows Service Providers to contact the appropriate IRC Program Manager when additional information is needed. Program Manager Search Tool
The following are resources and information frequently accessed by IRC Service Providers. If you would like additional information please contact your Quality Assurance liaison or IRC’s Community Engagement team.
In serving Inland Regional Center Clients, all Service Providers adhere to IRC’s Policies and Procedures, including our Whistleblower Policy, our Zero Tolerance Policy, and our commitment to Client confidentiality.
Provider Updates
In this section, IRC will post important updates and information for Service Providers.
DDS Update - State of Emergency, Airport and Bridge Fires - September 12, 2024
State of Emergency, Airport and Bridge Fires - September 2024 - Article | PDF
DDS Update - State of Emergency, Line Fire - September 10, 2024
State of Emergency, Line Fire - September 2024 - Article | PDF
Work Activity Program Vendors (954) - Completion of DS 1971 Work Services Form - PDF
Supported Employment Group Vendors (950) - Completion of DS 1964 Work Service Form - PDF
DDS Online Provider Directory Launching in September 2024 - Article | PDF
IRC DDS Provider Directory Information - Article | PDF
Coordinated Career Pathway (CCP) Program - IRC Memo | DDS Letter | Enclosures
Work Activity Program Maximum Billable Days Memo 2024-2025 | Enclosure
Vendor Rate Adjustments for Employee Sick Leave 2024
2024 CCF Rate Schedules (Updated April 26, 2024) - Adults | Children
HCBS On-Site Visit Evaluation Tools - Residential | Non-Residential
Record Keeping Expectations Guidelines for “Make-Up” Sessions Memo - January 4, 2024
Minimum Wage Increase - Effective January 1, 2024
Worksheets: General Cost Statement | Transportation Cost Statement | Annual Cost Statement
QIP Prevention and Wellness Announcement - CY 2023
FY 21/22 (7/21-6/22) Back Billing Memo | Enclosure (Sample Worksheet)
Trailer Bill Changes For Restored Services And New Participant-Directed Services - 11-3-2023
Updated CCF Rate Schedules Effective January 1, 2024 - Adults | Children
Remote Services Memo - November 30, 2023
Transportation Services Monthly Reimbursement Rate - November 30, 2023
Quality Incentive Program - Employment Access Incentive Payments | Enclosure
Quality Incentive Program - Employment Capacity Incentive Payments | Enclosure
Quality Incentive Program - Prevention and Wellness Measures 2023-2024
Work Activity Program Services Maximum Billing Days Notice FY 2023-2024 | Enclosure
Event: Fair Hearing Reform Webinar (Spanish Language Only)
https://www.inlandrc.org/pec-events/seminario-web-sobre-la-reforma-del-proceso-de-apelacion/
Take the DSP Workforce Survey! $8000 Incentive Offered - English | Español
- Eligibility Requirements | General Information and Incentive Payment | Survey Details and Technical Assistance
Early Start Standardized Information Packet - Letter to RCs (DDS) - May 1, 2023 | ES Information Handbook
RCPM - Employment, Participation in CIE | Enclosure CIE 30-Day Placement Performance Targets FY 2022-23
Update on Public Health Topics
Ending Special Incident Reporting for COVID-19 and Mpox
Updated CCF Rate Schedules - Effective January 1, 2023 (Minimum Wage Increase)
Remote ABA and Clinical Assessments Directive (DDS) - February 28, 2023
State of Emergency Declaration, 13 Counties - March 2023
Transportation Services Monthly Reimbursement Rate | Enclosure
2023 Minimum Wage Provider Letter - Worksheets: General (Hourly Rate) | Preferred Provider Services - Annual
Minimum Wage Increase - Effective January 1, 2023
Alternative Non-Residential Services
Shared Vendors and Case Management Responsibility
ARM Rates Effective 4/1/2022 and 7/1/2022 - Adults | Children
Service Coordinator Memo on Parental Home Visitation - September 2022
Early Start Eligibility Changes - July 2022
Provisional Eligibility for Regional Center Services - July 2022
Electronic Visit Verification - Service Codes Subject to EVV Requirements
2022 Employment Grants Announcement - English | Español | Vietnamese
Letter to Vendors Regarding April 2022 Invoices (PDF)
CCF Rate Schedule April 2022 - Adult | Children
Reimbursement Rates for Intermediate Care Facilities
In-Home Respite Agency Worker Mileage Reimbursement Rate 2022
Residential Facilities Additional Staffing Protocol
CCF Rate Schedule Effective Jan 2022
Rate Study Implementation Notice - March 2022
2022 Minimum Wage Increase Letter
Events: Early Start 2022 Webinar Series Cultural Humility
CCF Rate Schedule - Effective January 1, 2022
Events: DDS Upcoming Rate Adjustment/Rate Study Implementation Meetings - Nov 9, 2021 | Nov 10, 2021 | Nov 15, 2021
Event: Alternative Services & Beyond: HCBS Settings Rule – Webinar
Article: HCBS Regulation Provider Funding for Compliance Activities
Provider Relief Fund (PRF) Phase 4 Factsheet
Article: Changes to Competitive Integrated Employment Incentive Payments - July 2021
Article: New, Exciting Changes to IRCs Paid Internship Program - July 2021
Guidance Regarding Alternative Service Deliver (ASD) for Early Start Vendors - August 13, 2021
Guidance Regarding Alternative Service Delivery (ASD) for Day Service and Transportation Vendors - August 13, 2021
Provider Information Notice (PIN) Summary – Supersedes PIN 21-28-ASC
DDS Provisional Eligibility for Regional Center Services - August 5, 2021 | Enclosure
Purchase of Service Monthly Client List (Microsoft Excel)
Work Activity Program Services Maximum Billing Days Notice - Fiscal Year 2021-2022
Developing Outcomes through Person-Centered Planning - Webinar
DDS Directive on Guidance Regarding Reimbursement for Group Supported Employment for Alternative Non-Residential Services | Enclosure
DDS Directive on Guidance Regarding Rates for New Vendors for Alternative Non-Residential Services | Enclosure
DDS Directive on Guidance Regarding Reimbursement for Transportation Services for Alternative Non-Residential Services | Enclosure A | Enclosure B (Excel)
DDS Webinar - Person-Centered Practices & Cultural Considerations (Event)
2021 IHRA Mileage Reimbursement
HCBS Regulations - Provider Funding for Compliance Activities
DDS Guidance Regarding Reporting Requirements for Alternative Non-Residential Services | Enclosure - Dec 2020 Reporting Survey
A Person Centered Approach to Risk Webinar - Calendar
2021 Minimum Wage Provider Letter - Rate Determination Worksheet | DDS Worksheet
Introducing the Vendor Rate Search Tool
Guidance Regarding Monthly Rates and Applicable Services for Alternative Nonresidential Services | Enclosure A | Enclosure B
DDS Training on Person-Centered Practices
DDS Update on Monthly Rates for Alternative Nonresidential Services
Frequently Asked Questions Regarding Alternative Non-Residential Services (DDS) | Announcement
DDS Directive on Waiver of Half-Day Billing Requirements for Day Services - October 2, 2020
Transportation Alternative Service Delivery Guidelines
HCBS Final Rule Compliance Report - Memo
FAQs CARES Act Additional Funding | Additional Information
Provider Relief Fund: Medicaid and CHIP Provider Distribution Fact Sheet
IRC Vendor Community Update - July 7, 2020
Fiscal Year 2020-2021 Work Activity Program Maximum Billing Days Notice
DDS Directive on Criminal Background Checks for SDP and FHA - June 22, 2020 | Enclosure
DDS Directive on Extension of Early Start Services - June 15, 2020
DDS Directive on CDSS Licensed Facilities Fingerprint Clearance and Exception Transfers
Training Resources for Residential Service Providers Hiring DSPs
DDS Directive on Additional Participant Directed Services – 3-30-2020
Train the Trainer Session - Providing Information to Surge Capacity Homes - Calendar Event | Minutes
Becoming a Service Provider
To become a Service Provider with Inland Regional Center applicants must complete a thorough application and screening process called Vendorization. The Vendorization process allows IRC to select Service Providers that comply with all licensing and Title 17 regulations, as well as meeting IRC standards and requirements. IRC can only vendor Service Providers within IRC’s catchment area. During the Vendorization process, prospective Service Providers will be required to submit a valid business license with an address in either Riverside or San Bernardino county.
To initiate the process of becoming an IRC Service Provider, (NEW except for Residential Facilities) an applicant will submit a letter of intent to IRC’s Resource Development and Transportation Unit (RDTU). The letter should give a brief overview of the type of service the applicant would like to provide, the type of Clients they would like to work with, and the geographic location of their potential program/service. If the applicant knows the IRC service code for the type of service they are interested in providing, they should also include that.
After the RDTU Program Manager has reviewed the letter of intent they will assign a RDTU Specialist to assist the applicant in the program design review process. The RDTU Specialist will provide the applicant a checklist for what is required in their Program Design. A Program Design is a detailed business plan and a comprehensive report of precisely how a Service Provider will deliver services to IRC Clients. Program Designs include information about the program’s mission and service philosophies, how the business will be run, staffing ratios, crisis intervention plans, organizational charts, licensing information, staff credentials, and much more. Program Design requirements vary based on the type of service being provided, in accordance with Title 17 and IRC best practices.
Once an applicant has completed the Resource Development they will be referred to IRC’s Vendorization to submit all necessary documentation. If approved, the Service Provider, will be provided a Vendor number and service code. Becoming an IRC Service Provider does not guarantee referrals. All services funded by IRC must be linked to an outcome in the Client’s Individual Program Plan. Service Providers should not initiate services before they are authorized by IRC.
Read More:
Residential Facility and Day Service Providers
Residential Facility
Those interested in opening a residential facility for IRC Clients must attend a New Residential Services Provider Orientation (NRSPO). These Orientations are held twice a year and are an integral part of the Vendorization process for Residential Service Providers. Read more in about these Orientations in the NRSPO Frequently Asked Questions.
Note: New Residential Services Provider Orientation must be completed before submitting a letter of intent.
NRSPO - Qualifications | Orientation Update
Day Service Providers
Those interested in starting a Day Service are encouraged to attend our Day Services Orientation (DSO). The orientation gives an overview of the different types of day services IRC vendors, as well as the process of becoming a day service provider. The orientation is held twice a year. For the next orientation, please check our Day Services Orientation Update.
DSO - Qualifications | Orientation Update
Vendorization
To begin the Vendorization process or for additional information contact IRC’s Resource Development and Transportation department.
Vendorization Overview | Frequently Asked Questions
IRC Vendorization Process Basics - YouTube Video Link
For additional information, contact IRC's Resource Development and Transportation Unit at (909) 890-2523 or email [email protected].
Service Provider Forms
Inland Regional Center utilizes many forms to conduct business with its community partners and outside agencies. Several commonly used forms and documents may now be found in the listing below. For assistance locating a form that is not included in this listing, or for general questions regarding forms, please contact your IRC QA Liaison.
For a list of Community Care Licensing (CCL) forms, please visit their public website.
Current Service Needs
As needs arise in our communities, IRC will work alongside qualified individuals and organizations to develop innovative programs, services, and residential facilities for our Clients. When IRC identifies a service need, a Notice of Need or Request for Proposal will be posted on this page. These announcements include service descriptions, qualification requirements, submission information, and other pertinent details.