Service Providers
Note: IRC's eBilling portal is scheduled to be down all day Tuesday July 3rd, 2018 due to Fiscal Year-End Rollover/Rollback.
Service Provider Resources:
Inland Regional Center (IRC) contracts with community-based Service Providers to help IRC Consumers live the most independent and empowered lives possible, as established by the Lanterman Act. IRC Service Providers or “Vendors” provide services to Consumers, as outlined in the Consumer’s service plan. You can view a list of IRC Service Providers in your area using the Service Provider Search Tool. This page is designed to provide information and support to current Service Providers, as well as those interested in becoming an IRC vendor.
IRC works alongside qualified individuals and organizations to develop innovative services for our Consumers.
Current Service Providers
The following are resources and information frequently accessed by IRC Service Providers. If you would like additional information please contact your Quality Assurance liaison or IRC’s Community Engagement team.
Need assistance processing a service authorization? This tool allows Service Providers to contact the appropriate IRC Program Manager when additional information is needed. Program Manager Search Tool
In serving Inland Regional Center Consumers, all Service Providers adhere to IRC’s Policies and Procedures, including our Whistleblower Policy, our Zero Tolerance Policy, and our commitment to Consumer confidentiality.
Provider Updates
In this section, IRC will post important updates and information for Service Providers.
- DDS Directive on Submitting Notification of Supported Employement Program Group Changes – May 27, 2020
- DDS Directive on CDSS Licensed Facilities Fingerprint Clearance and Exception Transfers
- DDS Directive on Amended Requirements for Reporting Incidents Related to COVID-19 in SANDIS
- DDS Directive on Extension of Waivers, Modifications and Directives – May, 18 2020
- DHCS State Plan Amendment for COVID-related Costs – May, 13 2020
- DDS Directive on Extension of Waivers, Modifications, and Directives – April 8, 2020
- Additional Guidance on Payments for Non-Residential Services During the State of Emergency – Additional: Notes for Providers
- IRC State of Emergency Billing Letter – April 30, 2020
- DDS Directive Extension of Waivers – Update April 2020
- Guidelines For Providers Requesting Stores To Waive Supply Limitations Due To COVID-19
- Training Resources for Residential Service Providers Hiring DSPs
- DDS Directive on Requirements Waived Due to COVID-19 – 4-15-2020
- State of Emergency Statewide – Updated Memo
(Continued)
- DDS Directive on Additional Participant Directed Services – 3-30-2020
- Train the Trainer Session – Providing Information to Surge Capacity Homes – Calendar Event | Minutes
- CDC – Strategies for Optimizing the Supply of Isolation Gowns
- DDS Directive on Reporting Incidents Related to COVID-19 in SANDIS
- Notice of Enforcement Discretion for Telehealth/Remote Communications
- IRC State of Emergency Billing Letter
- CDSS Licensed Facilities Fingerprint Clearance
- Service Updates from our Executive Director
- DDS Directive on Requirements Waived due to COVID-19 and Additional Guidance – 3-18-2020
- ICF Provider Memo – COVID-19
- Transportation Memo – COVID-19
- DDS Directive on Day Services for Consumers at High Risk Due to COVID-19
- State of Emergency Statewide – Memo
Service Provider Forms
Inland Regional Center utilizes many forms to conduct business with its community partners and outside agencies. Several commonly used forms and documents may now be found in the listing below. For assistance locating a form that is not included in this listing, or for general questions regarding forms, please contact your IRC QA Liaison.
For a list of Community Care Licensing (CCL) forms, please visit their public website.
Service Needs
As needs arise in our communities, IRC will work alongside qualified individuals and organizations to develop innovative programs, services, and residential facilities for our Consumers. When IRC identifies a service need, a Notice of Need or Request for Proposal will be posted on this page. These announcements include service descriptions, qualification requirements, submission information, and other pertinent details.
Becoming a Service Provider
To become a Service Provider with Inland Regional Center applicants must complete a thorough application and screening process called Vendorization. The Vendorization process allows IRC to select Service Providers that comply with all licensing and Title 17 regulations, as well as meeting IRC standards and requirements. IRC can only vendor Service Providers within IRC’s catchment area. During the Vendorization process, prospective Service Providers will be required to submit a valid business license with an address in either Riverside or San Bernardino county.
To initiate the process of becoming an IRC Service Provider, an applicant will submit a letter of intent to IRC’s Resource Development and Transportation Unit (RDTU). The letter should give a brief overview of the type of service the applicant would like to provide, the type of Consumers they would like to work with, and the geographic location of their potential program/service. If the applicant knows the IRC service code for the type of service they are interested in providing, they should also include that.
After the RDTU Program Manager has reviewed the letter of intent they will assign a RDTU Specialist to assist the applicant in the program design review process. The RDTU Specialist will provide the applicant a checklist for what is required in their Program Design. A Program Design is a detailed business plan and a comprehensive report of precisely how a Service Provider will deliver services to IRC Consumers. Program Designs include information about the program’s mission and service philosophies, how the business will be run, staffing ratios, crisis intervention plans, organizational charts, licensing information, staff credentials, and much more. Program Design requirements vary based on the type of service being provided, in accordance with Title 17 and IRC best practices.
Once an applicant has completed the Resource Development they will be referred to IRC’s Vendorization to submit all necessary documentation. If approved, the Service Provider, will be provided a Vendor number and service code. Becoming an IRC Service Provider does not guarantee referrals. All services funded by IRC must be linked to an outcome in the Consumer’s Individual Program Plan. Service Providers should not initiate services before they are authorized by IRC.
Residential Facility and Day Service Providers
Those interested in opening a residential facility for IRC Consumers must attend a New Residential Services Provider Orientation (NRSPO). These Orientations are held twice a year and are an integral part of the Vendorization process for Residential Service Providers. Read more in about these Orientations in the NRSPO Frequently Asked Questions.
NRSPO – Qualifications | Orientation Update | Application
Those interested in starting a Day Service are encouraged to attend our Day Services Orientation (DSO). The orientation gives an overview of the different types of day services IRC vendors, as well as the process of becoming a day service provider. The orientation is held twice a year. For the next orientation, please check our Day Services Orientation Update.
DSO – Qualifications | Orientation Update
To begin the Vendorization process or for additional information contact IRC’s Resource Development and Transportation department.
Vendorization Overview | Frequently Asked Questions
For additional information, contact IRC’s Resource Development and Transportation Unit at (909) 890-2523 or email NRSPO@inlandrc.org.