Outstanding Employees – March 2020

Community EngagementBlog, Employees

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Inland Regional Center (IRC) is an awesome place to work! If you ask our staff, they will tell you time and time again that “the people” are what make IRC great. Our team is made up of more than 780 dedicated employees working to support people with developmental disabilities in the Inland Empire.

Each month, IRC staff nominate their outstanding colleagues in our Employee Recognition program. In this blog, we are highlighting the contributions of Marc Rinebolt and Rudy Facio, both from our Information Technology department. Our IT team was tasked with the mammoth project of preparing #TeamIRC for remote work during the COVID-19 stay at home order. Both of these IRC staffers were instrumental in this process.

March Winner – Marc Rinebolt 

Marc Rinebolt is an IT Technician in our Information Technology department. Marc is known for his big personality and boisterous sense of humor (see photo submitted by Marc). Marc also gives excellent support to IRC staff in a variety of tech-related ways! We are thankful for his thorough assistance and patience. Here is what his nominator had to say about him, “I would like to say a huge thank you to Marc. Since before the pandemic occurred, he has always been patient to those of us who are not so technically savvy. Even when the answer is simple he is extremely helpful.” 

To get to know Marc a little better, we asked him a few questions. Here is what he told us!

What do you like most about working at IRC? The team I work with is second to none. Everyone is on the same page from top to bottom, left to right…and whatever other examples can be used. We work hard daily to make things easier for the entire staff at IRC. We listen to everyone and do what we can to make changes where possible. Not too many agencies are as quick to shift and change gears as we are!

Tell us about your position and what a typical day might be like.A typical day in IT is always different. Anything I write here will certainly be different by the time I hit the end of the sentence. You have to be understanding of old tech and flexible to new tech. You have to be able to troubleshoot through the complaints and appreciate compliments when they come! Honestly, anything any more routine than that would be boring, I love it!

How do you think this award reflects your personality and work here at the agency?Does it? I am a team player. But no one person could take the credit for the things that have been done over the course of the last few weeks. Our entire IT team deserves this award, if I’m being completely honest.

What do you like to do outside of work? I am a baseball coach in my time away from IRC. I currently have two teams of 10 year-olds, about 24 kiddos, anxiously waiting to get back to the field to resume practices and tournaments.

Tell us a fun fact about you! Fun fact! I hate scary movies. It’s just not a good look for me to be on a date, scared to death, jumping into some poor woman’s lap, burying my head, trying to act cool. It just doesn’t work.  

Also, my daughter is going to be an Olympic gymnast! Remember the name, Rylee Shea! She protects me when we watch scary movies.  

March Winner – Rudy Facio 

Rudy is the Computer Support Specialist in our Information Technology department. He is instrumental in the functionality of SANDIS our client database. In addition to keeping our most important client resource up and running, he is a constant source of positivity. Rudy has a kind spirit and is always smiling and laughing. His colleagues had this to say about him, “Working remotely has been an adjustment, gives different techniques to get programs to work properly. Thank you so much, Rudy.”

We asked Rudy to tell us more about himself. Here is what he shared.  

What do you like most about working at IRC? I am blessed to work with a lot of wonderful people that truly care about helping our clients. Because of my position here, I get to interact with almost everyone in the agency.

Tell us about your position and what a typical day might be like.Currently, things are pretty hectic because of people working remotely. My day usually consists of assisting staff with SANDIS 7 and UFS issues, such as resetting passwords, troubleshooting IPP problems, installing software, and monitoring and correcting system errors. I also help people with printer problems and printing various forms, such as checks, authorizations, and invoices.

How do you think this award reflects your personality and work here at the agency?I strive to keep a positive attitude while at work and at home. People are dealing with many things in their day to day lives. Life can be very demanding, and I have found that treating people with respect and kindness can help relieve stress and lighten their burden.

What do you like to do outside of work? My family started a Christian church ministry about two and a half years ago, with my brother being the Pastor. We share the responsibilities, so this keeps us pretty busy. About once a month, a number of us go out to the streets in San Bernardino and minister to the homeless. We take sack lunches, snacks, and water. We have met and prayed for many wonderful people during our visits.

Tell us a fun fact about you! Many years ago while I was in the Air Force, a friend and I went sky diving from about 3000 ft. up for my 21st birthday! I really enjoyed it but never went again. 

Congrats Marc and Rudy! Thank you for helping make IRC a great place to work!

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Community Engagement

Inland Regional Center's Community Engagement Unit can be reached at [email protected]

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